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Regulations

Regulations of the officeinhome.pl online shop

determining, among other things, the rules of concluding sales agreements through the Shop, containing the most important information about the Seller, the Shop and the Consumer's rights.

The provisions concerning the Privileged Entrepreneur apply to contracts concluded as of 1 April 2024.

CONTENTS

  • 1 Definitions
  • 2 Contacting the Seller
  • 3 Technical requirements
  • 4 Making Purchases from the Store
  • 5 Payments
  • 6 Completing the order
  • 7 Right of withdrawal
  • 8 Exceptions to the right of withdrawal
  • 9 Complaints
  • 10 Personal data
  • 11 Objections

Annex 1: Model withdrawal form

  • 1 DEFINITIONS

Working days - days from Monday to Friday except for public holidays.

Consumer - a consumer within the meaning of the Civil Code.

Account - a free-of-charge function of the Store (service provided electronically) regulated by separate regulations, thanks to which the Buyer may create his/her individual account in the Store.

Buyer - any entity buying from the Store.

Privileged Buyer - a Consumer or Privileged Entrepreneur.

Privileged Entrepreneur - a natural person concluding a contract with the Seller directly related to his/her business activity, but not of a professional nature for him/her (the definition is valid for contracts concluded from 1 April 2024).

Terms and Conditions - these terms and conditions.

Shop - the online shop Officeinhome.pl operated by the Seller at https://officeinhome.pl.

Seller - PLASTIC PRINT & PRODUCTION Sp. z o.o. with its registered office at Aleja Bohaterów Września 9, 02-389 Warsaw, NIP 7011064243, REGON no. 520755687.

  • 2 CONTACT WITH THE SELLER
  1. Postal address: Aleja Bohaterów Września 9, 02-389 Warsaw.
  2. E-mail address: kontakt@officeinhome.pl
  3. Telephone: +48 664 307 598
  • 3 TECHNICAL REQUIREMENTS
  1. For the proper functioning of the Shop you need
    • a device with access to the Internet
    • a web browser supporting JavaScript and cookies.
  2. To place an order in the Store, apart from the requirements specified in paragraph 1, an active e-mail account is necessary.
  • 4 SHOPPING IN THE STORE
  1. The prices of goods shown in the Shop are the total prices for the goods.
  2. The Seller points out that the total order price consists of the price for the goods indicated in the Shop and, if applicable, the delivery costs of the goods.
  3. The goods selected to be purchased must be added to the shopping cart in the Store.
  4. The Buyer then chooses the method of delivery of the goods and the method of payment for the order from those available in the Shop and provides the data necessary for the fulfilment of the order placed.
  5. The order is placed when the Buyer confirms its content and accepts the Terms and Conditions.
  6. Placing an order is tantamount to concluding a sales agreement between the Buyer and the Seller.
  7. The Seller shall provide the privileged Buyer with a confirmation of the conclusion of the contract of sale on a durable medium no later than at the time of delivery of the goods.
  8. The Buyer may register with the Shop, i.e. set up an Account therein, or make purchases without registration by providing his/her data with each possible order.
  • 5 PAYMENTS
  1. It is possible to pay for an order placed, depending on the Buyer's choice:
    1. by payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    2. via the payment platform:
      • Shoper payments
    3. cash on delivery, i.e. by card or cash on delivery of the goods to the Buyer;
    4. in cash at the time of personal collection of the goods.
  2. If payment is selected via the Shoper Payments payment platform, the online payment service provider is Autopay S.A..
  3. If the Buyer chooses to pay in advance, the order must be paid for within 3 Working Days of placing the order.
  4. The Seller informs that in the case of some payment methods, due to their specificity, payment of the order by this method is only possible directly after placing the order.
  5. By purchasing from the Shop, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw his acceptance.
  • 6 ORDER FULFILMENT
  1. The Seller is obliged to deliver goods without defects.
  2. The order lead time is indicated in the Shop.
  3. If the Purchaser has chosen to pay for the order in advance, the Seller shall proceed to fulfil the order after it has been paid.
  4. If the Buyer has purchased goods with different lead times within one order, the order shall be fulfilled within the time limit applicable to the goods with the longest lead time.
  5. Goods are delivered exclusively in the territory of the Republic of Poland.
  6. Goods purchased in the Store are delivered depending on the method of delivery chosen by the Buyer:
    1. Through a courier company
    2. Through the Polish Post
    3. To InPost parcel machines
  7. The Buyer may collect the goods in person at the company's premises during its opening hours.
  8. If the Buyer chooses to collect the goods in person, the goods will be ready for collection on the indicated order completion date, or if the Seller has indicated a date for dispatching the goods, on that date.
  • 7 RIGHT OF WITHDRAWAL
  1. A privileged Buyer has the right to withdraw from a contract concluded with the Seller through the Shop, subject to § 8 of the Terms and Conditions, within 14 days without giving any reason.
  2. The period to withdraw from the contract expires after 14 days from the day:
    1. on which the Priority Buyer came into possession of the goods or on which a third party other than the carrier and indicated by the Priority Buyer came into possession of the goods;
    2. on which the Priority Buyer has taken possession of the last of the goods or on which a third party, other than the carrier and indicated by the Priority Buyer, has taken possession of the last of the goods in the case of a contract involving the transfer of ownership of multiple items which are delivered separately.
  3. In order for the privileged Buyer to exercise his right of withdrawal, he must inform the Seller, using the data provided in § 2 of the Terms and Conditions, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or information transmitted by e-mail).
  4. A privileged buyer may use the model withdrawal form at the end of the Terms and Conditions, but this is not obligatory.
  5. In order to comply with the withdrawal period, it is sufficient for the Priority Buyer to send information concerning the exercise of his right of withdrawal before the expiry of the withdrawal period.
  6.  
  7. EFFECTS OF WITHDRAWAL
  8. In the event of withdrawal from the concluded contract, the Seller shall return to the Priority Buyer all payments received from him, including the costs of delivery of the goods (with the exception of the additional costs resulting from the method of delivery chosen by the Priority Buyer other than the cheapest ordinary method of delivery offered by the Seller), immediately and in any case not later than 14 days from the day on which the Seller was informed of the decision of the Priority Buyer to exercise his right of withdrawal.
  9. The Seller shall refund the payment using the same means of payment that were used by the Priority Buyer in the original transaction, unless the Priority Buyer agrees otherwise, in any case the Priority Buyer shall not incur any fees in connection with such refund.
  10. The Seller may withhold reimbursement until it has received the goods or until it has been provided with proof of return, whichever event occurs first.
  11. The Seller requests that goods be returned to the following address: Aleja Bohaterów Września 9, 02-389 Warsaw immediately, and in any case no later than 14 days from the day on which the Priority Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Priority Buyer sends back the goods before the expiry of the 14-day period.
  12. The privileged buyer shall bear the direct costs of returning the goods.
  13. The privileged buyer shall only be liable for any diminution in the value of the goods resulting from the use of the goods other than what was necessary to ascertain the nature, characteristics and functioning of the goods.
  14. If the goods, due to their nature, cannot be returned by ordinary mail, the Privileged Buyer will also have to bear the direct costs of returning the goods. The privileged Buyer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Shop or when placing the order.
  15. If a refund is required for a transaction made by the privileged Buyer with a payment card, the Seller will make the refund to the bank account assigned to that payment card.
  • 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
  1. The right of withdrawal from a contract concluded at a distance, referred to in § 7 of the Terms and Conditions, shall not apply to a contract:
    1. in which the subject of the performance is a non-refabricated thing, produced according to the specifications of the privileged Buyer or serving to satisfy his individualised needs;
    2. in which the object of the performance is an item that deteriorates rapidly or has a short shelf life;
    3. in which the object of the performance is an item supplied in a sealed package which cannot be returned after opening the package for health or hygienic reasons, if the package has been opened after delivery;
    4. where the object of the performance is the provision of goods which, by their nature, are inseparable from other goods after delivery;
    5. where the subject matter of the performance is sound or visual recordings or computer software supplied in sealed packaging if the packaging has been opened after delivery;
    6. for the supply of newspapers, periodicals or magazines with the exception of subscription contracts;
    7. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the end of the withdrawal period.
  2. 9 COMPLAINTS
    1. In the case of a defect in the goods, the Consumer has the possibility to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
    2. Using the warranty, the Consumer may, under the terms of the Civil Code:
      1. - make a declaration to reduce the price,
      2. in the case of a material defect - make a declaration on withdrawal from the contract,
      3. demand to replace the item with a defect-free one,
      4. demand removal of the defect.
    3. The Seller asks to submit complaints on the basis of the warranty to the postal or electronic address specified in § 2 of the Terms and Conditions.
    4. If it turns out that in order to investigate the complaint it is necessary to deliver the defective goods to the Seller, the Consumer is obliged to deliver the goods at the Seller's expense to the address Aleja Bohaterów Września 9, 02-389 Warsaw.
    5. If a guarantee is additionally granted for the goods, information about the guarantee and its conditions is available in the product description in the Shop.
    6. Complaints concerning the operation of the Store should be sent to the e-mail address specified in § 2 of the Terms and Conditions.
    7. Complaints shall be considered by the Seller within 14 days.
    8.  
    9. OUT-OF-COURT COMPLAINT AND CLAIM PROCEDURE
    10. In case the complaint procedure fails to bring the result expected by the Consumer, the Consumer may use, among others:
      1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
      2. with the assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
      3. the free assistance of the municipal or district consumer ombudsman;
      4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
    11. 10 PERSONAL DATA
      1. The administrator of the personal data provided by the Buyer while using the Shop is the Seller. Detailed information concerning the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as recipients of the data - can be found in the Privacy Policy available at the Shop - due to the principle of transparency contained in the General Regulation of the European Parliament and of the Council (EU) on data protection - "RODO".
      2. The purpose of the Seller's processing of the Buyer's data provided by the Buyer in connection with purchases in the Shop is the fulfilment of orders. The basis for the processing of personal data in this case is:
        • the contract or actions taken at the request of the Buyer aimed at its conclusion (Art. 6(1)(b) RODO),
        • the Seller's legal obligation relating to accounting (Article 6(1)(c) RODO), and
        • the legitimate interest of the Seller to process the data in order to establish, assert or defend possible claims (art. 6(1)(f) RODO).
      3. The provision of data by the Buyer is voluntary, but at the same time necessary for the conclusion of the contract. Failure to provide data will make it impossible to conclude a contract in the Shop.
      4. The Buyer's data provided in connection with purchases in the Shop will be processed until:
        1. the contract concluded between the Buyer and the Seller is no longer valid;
        2. the Seller is no longer legally obliged to process the Buyer's data;
        3. the possibility of asserting claims by the Buyer or the Seller related to the contract concluded by the Shop ceases;
        4. the Buyer's objection to the processing of his personal data - in the case when the basis of data processing was the justified interest of the Seller - is accepted.

- whichever is applicable in a given case and which occurs at the latest.

      1. The Buyer shall have the right to request:
        • . access to his personal data,
      2. rectification,
      3. erasure,
      4. restriction of processing,
      5. to have the data transferred to another controller
      6. as well as the right to:
      7. object at any time to the processing of the data for reasons related to the Buyer's particular situation - to the processing of personal data concerning him/her based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by the controller).
      8. In order to exercise their rights, the Buyer should contact the Seller using the data in § 2 of the Terms and Conditions.
      9. If the Buyer considers that his/her data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Authority.
      • 11 DISCLAIMERS
      1. The provision of unlawful content by the Buyer is prohibited.
      2. Each order placed in the Shop constitutes a separate sales contract and requires separate acceptance of the Terms and Conditions. The contract is concluded for the time and purpose of fulfilling the order.
      3. Contracts concluded on the basis of the Regulations shall be concluded in the Polish language.
      4. In the case of a potential dispute with a Buyer who is not a Priority Buyer, the court having jurisdiction shall be the court having jurisdiction over the registered office of the Seller.
      5. Any liability of the Seller towards the Buyer who is not a privileged Buyer, within the limits allowed by the law, is excluded.
      6. Liability under warranty against the Entrepreneur up to 2 years from the release of goods.
      7.  
      8.  

Annex No. 1 to the Terms and Conditions

 

Below you will find a model withdrawal form, which the Consumer or Privileged Entrepreneur may or may not use:

MODEL WITHDRAWAL FORM

(this form must be completed and returned only if you wish to withdraw from the contract)

PLASTIC PRINT & PRODUCTION Sp. z o.o. with its registered office at Aleja Bohaterów Września 9, 02-389 Warsaw, NIP 7011064243, REGON no. 520755687, e-mail address: info@officeinhome.pl.

- I/We(*) ..................................................................... hereby inform(*) about my/our withdrawal from the contract of sale of the following items(*) / provision of the following service(*):

 

..............................................................................................................................................................................

 

..............................................................................................................................................................................

 

..............................................................................................................................................................................

- Date of conclusion of the contract(*)/of receipt(*)

 

..............................................................................................................................................................................

 

- Name of Consumer(s)/Entrepreneur(s) privileged:

 

..............................................................................................................................................................................

 

- Address of Consumer(s)/Entrepreneur(s) privileged:

 

..............................................................................................................................................................................

 

..............................................................................................................................................................................

.............................................................................................

Consumer(s)/Entrepreneur(s) signature

(only if the form is sent on paper)

 

Date ............................................

(*) Delete as appropriate.

Account regulations

in the Officeinhome.pl shop

The provisions concerning the Privileged Entrepreneur apply to contracts concluded from 1 April 2024.

CONTENTS

  • 1 Definitions
  • 2 Contacting the Seller
  • 3 Technical requirements
  • 4 Account
  • 5 Loyalty Program
  • 6 Complaints
  • 7 Personal Data
  • 8 Objections
      • 1 DEFINITIONS

Consumer - a consumer within the meaning of the Civil Code.

Account - a free-of-charge function of the Store (service) regulated in the Terms and Conditions, thanks to which the Buyer can create his individual account in the Store.

Buyer - any entity buying from the Store.

Privileged Buyer - Consumer or Privileged Entrepreneur.

Privileged Entrepreneur - a natural person concluding a contract with the Seller directly related to his/her business activity, but not of a professional nature for him/her (the definition is valid for contracts concluded from 1 April 2024).

Loyalty Programme - the loyalty programme run by the Seller, as part of which a Buyer with an Account may obtain and use Points on the terms and conditions specified in the Rules and Regulations.

Points - points awarded to the Purchaser on the principles laid down in the Rules and Regulations as part of the Loyalty Programme, enabling the Purchaser to order goods indicated in the Store at a discount.

Rules and Regulations - these regulations of the Account.

Shop - online shop Officeinhome.pl operated by the Seller at the address https://officeinhome.pl.

Seller - PLASTIC PRINT & PRODUCTION Sp. z o.o. with its registered office at Aleja Bohaterów Września 9, 02-389 Warsaw, NIP 7011064243, REGON no. 520755687.

      • 2 CONTACT WITH THE SELLER
      1. Postal address: 9 Bohaterów Września Avenue, 02-389 Warsaw.
      2. E-mail address: kontakt@officeinhome.pl
      3. Telephone: +48 664 307 598
      • 3 TECHNICAL REQUIREMENTS
      1. In order to properly function and set up an Account, you need:
        • an active e-mail account
        • a device with access to the Internet
        • a web browser that supports JavaScript and cookies
        • 4 ACCOUNT
      2. The creation of an Account is entirely voluntary and depends on the will of the Buyer.
      3. An Account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Shop, checking the status of an order or editing the Buyer's data on his own, as well as participation in the Loyalty Programme.
      4. In order to set up an Account, an appropriate form must be filled in in the Shop.
      5. The moment an Account is created, a contract is concluded for an indefinite period of time between the Buyer and the Seller for the maintenance of the Account under the principles specified in the Rules and Regulations.
      6. The buyer may without incurring any costs at any time resign from the Account.
      7. In order to resign from the Account, one should send his/her resignation to the Seller at the e-mail address: info@officeinhome.pl, which will result in the immediate deletion of the Account and the termination of the contract for the Account.
      • 5 LOYALTY PROGRAMME
      1. The Loyalty Programme is intended for Buyers who have an Account. The acquisition and use of Points by the Buyer is possible using an Account.
      2. From the moment an Account is created, the Buyer becomes a participant in the Loyalty Programme.
      3. For every 50 PLN spent in the Store as part of a single order, the Buyer will receive the following number of Points: 1 subject to paragraphs 4-5.
      4. Points for a placed order will only be awarded to the Buyer in the event that the Seller concludes a sales agreement with the Buyer. Points will be awarded to the Buyer automatically, within the timeframe for completing the order.
      5. For the purpose of calculating the number of Points due for an order, only the money spent by the Buyer on goods ordered in the Store without the use of Points is taken into account, without taking into account additional costs associated with ordering the goods, such as delivery costs.
      6. In the event that the Buyer subscribes for the first time to the Seller's newsletter from the Store, the Buyer will be entitled to the following number of Points: 5. The awarding of Points for signing up to the newsletter takes place immediately, automatically, no later than 7 days after the Buyer has signed up to the newsletter.
      7. The Points earned by the Buyer comprise one pool.
      8. The current number of Points collected by the Buyer will be visible in the Account. The Seller may also inform the Buyer of a change in the number of Points collected by sending a message to the Buyer's e-mail address assigned to his Account.
      9. In the event that the current pool of accumulated Points in the Account exceeds the point threshold specified in this provision, the Buyer will receive a discount during each purchase in the Store made using the Account, in the amount specified below:
        • 5% - after accumulating the following number of Points: 10;
        • 10% - after accumulating the following number of Points: 50;
        • 15% - after accumulating the following number of Points: 100;
      10. The discounts indicated in the above paragraph do not add up.
      11. The discount in the respective amount will be calculated automatically and will cover the total price of the goods which are the subject of the Buyer's order.
      12. The Seller has the right to cancel Points:
        1. those accrued for orders for which the Seller has returned the money paid for the goods to the Buyer (e.g. in the case of an effective withdrawal from the sales contract by the Buyer);
        2. awarded in spite of an unsuccessful order payment (which does not mean that it is not possible to purchase Points again as a result of a correct order payment);
        3. awarded for repeated newsletter subscriptions.
      1. Points collected in the Loyalty Programme can only be used in the manner specified in this paragraph.
      • 6 COMPLAINTS
      1. Complaints regarding the functioning of the Account should be sent to the e-mail address info@officeinhome.pl.
      2. A complaint shall be considered by the Seller within 14 days.
      3.  
      4. OUT-OF-COURT COMPLAINT AND CLAIM PROCEDURE
      5. In the event that the complaint procedure fails to bring the result expected by the Consumer, the Consumer may use, among others:
        1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
        2. with the assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
        3. the free assistance of the municipal or district consumer ombudsman;
        4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
      1. 7 PERSONAL DATA
        1. The administrator of the personal data provided by the Buyer when using the Account is the Seller. Detailed information regarding the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as recipients of the data, can be found in the Privacy Policy available in the Shop - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection - "RODO".
        2. The purpose of the processing of the Buyer's data is to maintain the Account. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer aimed at concluding such a contract (Article 6(1)(b) RODO), as well as the legitimate interest of the Seller, consisting in the processing of data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) RODO).
        3. The provision of data by the Buyer is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the service of maintaining the Account.
        4. The Buyer's data will be processed until:
          1. the Account is deleted by the Buyer or the Seller at the Buyer's request
          2. the possibility for the Buyer or Seller to assert claims related to the Account ceases;
          3. the Buyer's objection to the processing of his/her personal data is accepted - in the event that the basis of data processing was the Seller's legitimate interest

- whichever is applicable in the case and which occurs at the latest.

        1. The Buyer shall have the right to request:
          1. access to his personal data,
          2. rectification,
          3. erasure,
          4. restriction of processing,
          5. to have the data transferred to another controller
          6. as well as the right to:
          7. to object at any time to the processing of the data for reasons related to the Buyer's particular situation - to the processing of personal data concerning him/her based on Article 6(1)(f) of the RODO (i.e. on legitimate interests pursued by the controller).
        2. In order to exercise their rights, the Buyer should contact the Seller.
        3. If the Buyer considers that his/her data is being processed unlawfully, the Buyer may lodge a complaint with the President of the Personal Data Protection Authority.
        • 8 DISCLAIMERS
        1. The provision of unlawful content by the Buyer is prohibited.
        2. The Agreement regarding the Account shall be concluded in the Polish language.
        3. In the event of the occurrence of important reasons referred to in section 4, the Seller shall have the right to amend the Terms and Conditions.
        4. Important reasons referred to in par. 3 are:
          1. the need to adapt the Store to the provisions of law applicable to the operations of the Store
          2. improvement of security of the service provided
          3. change of Account functionality requiring modification of the Terms and Conditions.
        5. The Buyer shall be informed of a planned change to the Rules and Regulations at least 7 days before the change comes into effect via an e-mail sent to the address assigned to the Account.
        6. In the event that the Buyer does not agree with the planned change, he should inform the Seller by sending an appropriate message to the Seller's e-mail address kontakt@officeinhome.pl, which will result in termination of the agreement regarding the provision of an Account from the moment the planned change comes into effect, or earlier if the Buyer submits such a request.
        7. If the Buyer has not objected to the planned change by the time it comes into force, he shall be deemed to have accepted it, which shall not constitute any obstacle to the termination of the agreement in the future.
        8. In the event of a possible dispute with a Buyer who is not a Priority Buyer, the competent court shall have jurisdiction over the Seller's registered office.

Terms and conditions of the newsletter

of the Officeinhome.pl shop

The provisions concerning the Privileged Buyer shall apply to contracts concluded from 1 April 2024.

CONTENTS

  • 1 Definitions
  • 2 Newsletter
  • 3 Complaints
  • 4 Personal data
  • 5 Final provisions
        • 1 DEFINITIONS

Consumer - consumer within the meaning of the Civil Code.

Newsletter - a free-of-charge electronic service through which the Customer may receive from the Service Provider by electronic means pre-ordered messages concerning the Store, including information on offers, promotions and news in the Store.

Privileged Entrepreneur- a natural person concluding a contract with the Service Provider directly related to his/her business activity, but not of a professional nature for him/her (the definition is valid for contracts concluded from 1 April 2024). 

Shop - the Officeinhome.pl online shop operated by the Service Provider at https://officeinhome.pl.

Customer - any entity using the Newsletter service.

PrivilegedCustomer - Consumer or Privileged Entrepreneur. 

Service Provider - PLASTIC PRINT & PRODUCTION Sp. z o.o. with registered office at 9 Bohaterów Września Avenue, 02-389 Warsaw, NIP 7011064243, REGON no. 520755687.

        • 2 Newsletter
        1. The Customer may voluntarily use the Newsletter service.
        2. In order to use the Newsletter service it is necessary to have a device with a web browser in the latest version, supporting JavaScript and cookies, with access to the Internet and an active e-mail account.
        3. Emails sent within this service will be sent to the email address provided by the Customer when signing up for the Newsletter.
        4. In order to conclude an agreement and sign up for the Newsletter service, the Customer shall, in the first step, provide his/her e-mail address to which he/she wishes to receive messages sent under the Newsletter in the designated space in the Store. Upon signing up for the Newsletter, a service agreement is concluded and the Service Provider shall commence providing the service to the Customer - subject to section 5.
        5. In order to properly provide the Newsletter service, the Customer shall be obliged to provide his/her correct email address.
        6. Messages sent within the Newsletter shall include information on the possibility to unsubscribe from it, as well as a link to unsubscribe.
        7. The Client may unsubscribe from the Newsletter, without giving any reason or incurring any costs, at any time using the option referred to in paragraph 6 or by sending a message to the Service Provider's email address: kontakt@officeinhome.pl.
        8. The Customer's use of the link to unsubscribe from the Newsletter or sending a message with a request to unsubscribe from the Newsletter will result in immediate termination of the agreement for the provision of this service.
        • 3 Complaints
        1. Complaints regarding the Newsletter should be reported to the Service Provider at the following email address: kontakt@officeinhome.pl.
        2. The Service Provider shall respond to the complaint within 14 days of receiving the complaint notification.
        3.  
        4. OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS.
        5. In the event that the complaint procedure fails to produce the result expected by the Service Recipient who is a Consumer, the Consumer may take advantage of, inter alia:
          1. mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
          2. with the assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
          3. the free assistance of the municipal or district consumer ombudsman;
          4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
        6. 4 Personal data
          1. The administrator of the personal data provided by the Customer in connection with the Newsletter subscription is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider - including the other purposes and grounds for data processing, as well as the recipients of the data, can be found in the Privacy Policy available at the Shop - due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) - "RODO".
          2. The purpose of processing the Customer's data is to send the Newsletter. The basis for the processing of personal data in this case is the service contract or actions taken at the request of the Service Recipient aimed at concluding it (Article 6(1)(b) of the RODO), as well as the legitimate interest of the Service Provider, consisting of the processing of data for the purpose of establishing, investigating or defending possible claims (Article 6(1)(f) of the RODO).
          3. The provision of data by the Customer is voluntary, but at the same time necessary for the provision of the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
          4. The Customer's data will be processed until:
            1. the Customer unsubscribes from the Newsletter;
            2. the possibility for the Customer or the Service Provider to assert claims related to the Newsletter ceases;
            3. the Client's objection to the processing of his/her personal data is accepted - in the event that the processing was based on the legitimate interest of the Service Provider

- whichever is applicable in the case in question and which occurs at the latest.

          1. The Client has the right to request:
            1. access to his/her personal data,
            2. rectification,
            3. erasure,
            4. restriction of processing,
            5. to have the data transferred to another controller
            6. as well as the right to:
            7. to object at any time to the processing of data for reasons related to the particular situation of the Service Recipient - to the processing of personal data concerning him/her based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by the controller).
          2. In order to exercise his/her rights, the Client should contact the Service Provider.
          3. If the Client considers that his/her data is being processed unlawfully, the Client may lodge a complaint with the President of the Office for Personal Data Protection.
          1. 5 Final provisions
          1. The Service Provider reserves the right to amend these regulations only for important reasons. An important reason shall be understood to be the necessity to amend the regulations due to modernisation of the Newsletter service or change of legal regulations affecting provision of the service by the Service Provider.
          2. Information about the planned change to the rules shall be sent to the Customer's email address provided at the time of signing up for the Newsletter at least 7 days before the change comes into effect.
          3. If the Service Recipient does not object to the planned changes by the time they come into force, he/she is deemed to accept them.
          4. If the Client does not accept the planned changes, he/she should send information about this to the Service Provider's e-mail address: kontakt@officeinhome.pl, which will result in the termination of the service agreement as soon as the planned changes come into effect.
          5. The provision of unlawful content by the Client is prohibited.
          6. The Newsletter service agreement shall be concluded in the Polish language.
          7. In the case of a Customer who is not a privileged Customer, the competent court shall be the court for the seat of the Service Provider.